private comments
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- Examples
Si desea filtrar por comentarios públicos o privados, seleccione Public Comments o Private Comments del menú Comment Type.Los comentarios privados aparecen sobre un fondo amarillo. | If you want to filter by comment type, use the Comment Type menu to select All comments, Public comments, or Private comments. Private comments have a yellow background. |
Comentarios de ticket Si el objetivo es analizar el número de comentarios publicados por los agentes, puede utilizar las siguientes métricas predeterminadas: # Total Comments, # Public Comments, and # Private Comments. | If the goal is to analyze the number of comments posted by the agents, then you can use the following default metrics: # Total Comments, # Public Comments, and # Private Comments. |
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