estaban aquejando
-they/you were afflicting
Imperfect progressiveellos/ellas/ustedesconjugation ofaquejar.

aquejar

Mientras solucionan uno de los problemas que les estaban aquejando, aprovechan también para recopilar información sobre su clientela.
While they are solving one of the problems that were afflicting them, also take the opportunity to collect information about your customers.
Word of the Day
relief