Remove Ads [There was a problem with connecting to iTunes. Please try again later.]

Question

Hello,

I'm trying to pay to "Remove Ads" but I keep getting the message "There was a problem with connecting to iTunes. Please try again later."

I'm running all the latest versions of iOS 10 and the Spanish Dict ap. My internet connection is fine. My other apps are working without problems. Is anyone else having this problem? Has anyone solved it?

Many Thanks! Rob

welcome to the forum, :) - 006595c6, Sep 21, 2017

I hadnt thought of doing that, thought they are sometimes annoying if I am on my tablet. - Mardle, Sep 21, 2017

Mardle, this is only for the app version of SD, not the website. - Stephanie_SD, Sep 21, 2017

I could download the app, but thanks for info. - Mardle, Sep 21, 2017

Answer 1

Hi Rob,

Thanks for using the SpanishDict site and app! We have identified the bug that is causing this, and our engineers are working on a solution. It should be fixed soon!

Stephanie SD Team

Answer 2

Hi Stephanie, I was actually going to open a thread on problems on connecting with mobile phones to the site.

Is this about a mobile phone connection or are we talking about a computer?

This is about purchasing the ad-free upgrade in the iOS version of the SpanishDict app. This is not related to the actual website in any way. - Stephanie_SD, Sep 21, 2017

thanks, then I am going to open a different thread - 006595c6, Sep 21, 2017