Problems Using The Site Lately

Question

Hola, everyone!

Recently I have had some problems with using the site. It's rather slow and I'm unable to connect sometimes and other times I get some message that reads ""Message":"User: anonymous is not authorized to perform:" blah, blah, blah.

Is anyone else having problems lately?

Thanks, in advance, for any feedback.

Missy (Sassette)

I keep getting the user anonymous stuff too. Highly annoying. - Nickelbackfan1, Mar 27, 2017

whatever you do ,D O N O T use one of those cleaning firms , they leave a virus and you cannot get rid of them . - ray76, Mar 27, 2017

Thanks, Ray. :) - Sassette, Mar 27, 2017

Thanks for your observation, Nickelbackfan. It gives me a better idea of what is going on. This problem is new to me. - Sassette, Mar 27, 2017

Answer 1

De vez en cuando cuando entro, parece que el SD es lento. Creo que es cuestión de muchos usuarios en línea al mismo tiempo. No me preocupa.

Sin embargo, en la última quincena ha aparecido dos veces un aviso "pop-up" que me dice que mi sistema está infectado con algún virus. Incluye una voz computerizad que "Microsoft ha determinado que su sistema está infectado'", y ofrece un número para llamar. No noté el número (por desgracia), ni tampco lo llamé. No pude hacer nada en SD después porque el aviso no desaparecía. Al reiniciar la computuadora y volver a SD, no reaparecía. Además del "firewall" de Windows 10®, uso el antivirus de Symantec ("Norton Antivirus").

I use that too..Norton and I also have Windows 10. Thanks for the input, Don. :) - rac1, Mar 27, 2017

Thanks Don. I think it's a great move to never call that number! - Sassette, Mar 27, 2017

Hola Don. Gracias por describir esos problemas con SD. Todo lo que nos explicaste tiene que ver con los anuncios en la página. Siempre estamos trabajando en mejorar la rapidez del sitio y para remover los anuncios malos. - Stephanie_SD, Mar 30, 2017

Si ves algo sospechoso, como un "pop up" or algo que te da un número de teléfono, agradeceríamos recibir una foto de la pantalla para ver lo que estás viendo. Puedes enviarla a [e-mail]. Muchas gracias, Stephanie - Stephanie_SD, Mar 30, 2017

Vale. Mando un "screenshot" la próxima vez que ocurra. - DonBigoteDeLaLancha, Apr 1, 2017

Answer 2

Do as Ray has suggested and if that doesn't work, please let the admins. know. You can use either the, "Feedback" button, or send them an e-mail @ [e-mail].

Edit: Another thing I would suggest is clearing out your browser history and cache. Then restart your pc.

Thanks, Ambette. - Sassette, Mar 27, 2017

I have decided to send this issue to feedback at this point because others are experiencing the same problem and I'm not having any other problems with my laptop. :) - Sassette, Mar 27, 2017

Then it probably is SD. Good choice. :) - rac1, Mar 27, 2017

Answer 3

I am not at the moment , but every time this has happened in the past I have found

It to be my own computer or the server , rarely has it been SD , when it is they tell us

So go through the process of closing down things that you do not use so that your

speed is better and close down and reboot that always helps.Buena suerte amiga.

I agree with ray76 but if that doesn't work try shutting your computer and turning it back on. - Lilby8, Mar 27, 2017

That is what I meant Libya. - ray76, Mar 27, 2017

Thanks for the advice, Ray and Lilby8. I'll give it a try. - Sassette, Mar 27, 2017

Answer 4

It's been a rough day with this problem for me too. So frustrating! I keep getting that annoying message. Everything else has been fine on my laptop all along. Administrators said they wanted me to send them a screenshot if I continue having problems with this. I don't know how a screenshot would help.

I just hope that anyone who has problems like this will use feedback to let the administrators know.

I use Windows 10 and I've had this happen on Chrome and when I gave Microsoft Edge a try it also came up with that annoying message.

.

I've tried Windows 10, Chrome, iOS, and Android. Something is wrong with this site. I have gotten an email that says they're looking at it though. - Nickelbackfan1, Apr 1, 2017

Good, I'm glad to hear that they are looking into it. - Sassette, Apr 1, 2017

Well, that's good if they are working on it. Give them some time to work. It's been my experience that it doesn't take them long. Thanks Sassy and Nickel. - rac1, Apr 1, 2017

I have an Imack and use both safari , and Firefox , so it must be out of SD . - ray76, Apr 1, 2017

Thanks, mods. I'll try to show some patience. This is the biggest scare on SD for me since the spammer problem. - Sassette, Apr 1, 2017

Answer 5

Thank you sassette , now I am having this problem today in spades,

I am trying all my tried and trusted methods , no luck so far , it is only on SD.

Thanks so much for the update as this continues to be a big problem for me as well. :) - Sassette, Apr 1, 2017