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help! i can't verify my account!

help! i can't verify my account!

2
votes

i love the website and the word of the day. i am learning spanish and i find these to be very useful tools. i am having a problem verufying my account. for some reason i am not receiving the verification code. i have requested it be resent saveral times now with the same result. i have checked my spam folder and still cannot find the email. i could sign up for another account but then i would get 2 "words of the day". the strange thing is that i am receiveing the spanish word of the day emails but still have yet to see the verification emails. what should i do? start a new account using a different email address and delete this one? help! (¡ayuda me!)

936 views
updated Mar 29, 2012
posted by mannsdan
Be sure to check your spam mail!! Sometimes it ends up there... >. - NikkiLR, Mar 28, 2012
... And welcome to the forum! - NikkiLR, Mar 28, 2012
!muchas gracias por la ayuda! - mannsdan, Mar 29, 2012

2 Answers

2
votes

Hi and welcome to the forum. Please send your request to feedback which is the red button to the right. You really don't have to worry too much since you seem to be posting and can log in somehow. But send the request and see what happens. Good luck in your Spanish studies.

updated Mar 29, 2012
posted by sanlee
0
votes

I had the same problem. It was that I had written wrong my email addres.

If it's the same, you can fix it yourself: In your profile/perfil (you enter in the right upper corner, where appears your nickname), search an Edit/Editar link (it's next to your nickname). In it you can check if you filled your data correctly.

updated Mar 28, 2012
posted by comunacho