Formal or informal
If I were ringing in to take part in a radio discussion and offer advice to other listeners would it be usual to adopt the second person or would the third person be used ?
2 Answers
I'm not an expert but I think the answer would depend on the type of radio station. A lot of radio stations adapt an easy-going theme and treat the audience like close friends or family so second person would work. But if you aren't sure, third person is always a safe bet.
Usted / ustedes.