Getting through to Feedback -Take the Feedback Survey

Question

Since the feedback button is not working, check your email. If you have received an answer to feedback, you should see a link that says "Take a one minute survey". This is your opportunity to rate the people who are doing the feedback, but it also has a section for your opinion on the new SD and I just filled it out and gave them my honest opinion. This is a way, right now, to contact "Feedback" while it does not work on the site.

Give it a try.

See link in Pesta's post.

I just sent a feedback (using the feedback button) about 10 mins ago. Is it not being received or something? It seemed fine to me. - Goldie_Miel, Feb 4, 2012

@Goldie_Miel. Feedback is often answered within a day or two. Just check your e-mail in a few days ;-) - 00434ec3, Feb 4, 2012

I sent about 15 yesterday, and got email acknowledgement for each. They're hearing us, even if they don't get to everything right away. - pesta, Feb 4, 2012

When I click on the feedback button, nothing happens and it has been that way for several hours. - sanlee, Feb 4, 2012

It sure has. - ian-hill, Feb 4, 2012

@mi6mi6: Oh, I know. I was just wondering what problem others were having b/c to me, it seemed fine. - Goldie_Miel, Feb 4, 2012

@ Sanlee: do you have a pop-up blocker? I don't know if that'd affect it, but it's worth checking out. - Goldie_Miel, Feb 4, 2012

Answer 1

Here's even better suggestion. Whether or not you have such an email, here's the link:

The survey link is here: Take a one-minute survey

Also, know that the feedback feature is nothing more than a way to go here:

http://www.spanishdict.com/feedback

Yes, that is the one, Pesta. Thank. I can't put in a link here yet. I forgot to mention that. Maybe I will take it again. - sanlee, Feb 4, 2012

Answer 2

Hey, this is FUNNY! look at the column captions to the first survey question:

   Very Dissatisfied | Satisfied | Neutral | Satisfied | Very Satisfied | Not Applicable

The second column should say "Not Satisfied", but is says "Satisfied"

Is this a way of ensuring that the survey results show we approve of the new site, no matter what???

Yes, I thought that was funny, too, so I could not select that category because it was ambiguous. - sanlee, Feb 4, 2012

Hi Pesta -- thanks for pointing this out. We've updated this. - Christopher, Feb 4, 2012

Answer 3

In the survey above - what does this mean?

Please rate the individual on the following areas. 5 stars is the best!

Which individual ?

Hi Ian, This has been updated. There is supposed to be a field for you to say who you interacted with. Thanks! - Christopher, Feb 4, 2012