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Spanishdict Survey

25
votes

I just logged on to Spanishdict and was asked to take part in a survey. No problem I thought, after all I do like this site and the least I can do is give them my feedback. Well, after spending about 10 minutes and getting 80 odd% of the way through the survey I was asked to provide details of my annual household income. I didn't bother answering this, but then the survey would go no further - answering that question was compulsory. So I cancelled the survey and closed the window.

What are they on? I was perfectly happy to give them probably 15 to 20 minutes of my time and answer all sorts of questions, but why are they so interested in my household income? I wouldn't even tell this information to a friend never mind a web site!

I was asked twice on the survey whether I would consider paying for using this site, then they want to know household income. Erm, where is this going I wonder?

8479 views
updated Nov 7, 2013
posted by billygoat
thanks for sharing - Rey_Mysterio, Jan 25, 2012
Myself, I've been wondering where this is going for awhile. Definitely explains why there is a lot less space for ads on the beta site. The forum wasn't as easy to use. In a paid site, that would be a less used feature. - Jadey7, Jan 26, 2012
*to use either - Jadey7, Jan 26, 2012
All market research asks the household income question, it usually gives an option to decline. As an ex stand on the corner lady and grab the public to answer a few questions I can tell you that it isnused to determine the type of cross section users - caza, Jan 26, 2012
continue/ cross section users involved in the survey. Crazy but true - and a very embarrasing question to ask a stranger er. - caza, Jan 26, 2012
thats the thing Caza. I really wanted to give them honest and substantial feedback. The thing is, they ended up with nothing! - billygoat, Jan 26, 2012
Uh oh!!!! - lagartijaverde, Jan 26, 2012
bye bye thanks for all the fish :-) - lagartijaverde, Jan 26, 2012
Billy, fill in the income you ought to have.. They are hardly going to check. - annierats, Jan 26, 2012
I would do Annie, but the wife might find out how much I earn ---- we could never have that jejejeje ;-) - billygoat, Jan 26, 2012
And over 6 million people visit SpanishDict every month... It would not hurt if some of the regular users here did decide to block the ads. - NikkiLR, Jan 26, 2012

39 Answers

18
votes

f charges are to be made somehow what about the "input" from members who provided it for "free" ?

What I find amazing is that there are three threads of feedback on the site and hundreds of letters, I suppose, and only very few things have been amended.

How long does it take to add two accents on the main page, which is seen by everybody for example?

Heidita is a driving force for most of what I like about SD, but there was no place to acknowledge her

I don't know about acknowledging us moderators, but at least let us know? I had no idea a survey was being launched . Or a paid ad-free site.

What I am fighting for is good and effective moderation and having a mod in the American time zone is essential.

We (cogu especially) are also trying to get a person back who actually knows about Spanish grammar like nobody. I think that is much more important. This forum cannot exist if it does not have proficient speakers, and at this moment, there are only about five native Spanish speakers on the site, two of whom are seriously unhappy.

updated Nov 7, 2013
posted by 00494d19
I'm 10,000% behind you here, Heidita!!! - territurtle, Jan 25, 2012
"two of whom are seriously unhappy." -- I am so sorry to hear this. :( If there is anything any of us can do to make those people happier, I hope you will tell us. - hollyjollyberry, Jan 25, 2012
We'll start our own Spanish learning message board! With snooker! and bears! - rabbitwho, Jan 25, 2012
nice one Heidita. The forum IS the site for so many people. There are dozens of other spanish learning sites, but what Spanishdict has is this wonderful forum - which you moderate superbly - billygoat, Jan 25, 2012
I completely agree!!! - Nicole-B, Jan 25, 2012
I agree as well. - MLucie, Jan 25, 2012
100% percent behind you, Heidita. If they are going to be doing things they need to at least tell the moderators first! - Jadey7, Jan 25, 2012
Totally agree - 00434ec3, Jan 25, 2012
Well said, nice one. love SD! - dewclaw, Jan 26, 2012
I agree too - ian-hill, Jan 26, 2012
¡Hey, sí! ¡Qué gusto ver a la Reina hablando como Reina! ¡Así es, dílo como es! :-) - Gekkosan, Jan 26, 2012
Debe haber modos mejores a reconocer esos maravillosos hispanoparlantes/hispanohablantes en este sitio web. !No podemos dejarlos salga (salir)! - Xocoyote, Jan 26, 2012
Estoy de acuerdo también amiga mía. :) - EL_MAG0, Jan 26, 2012
Sorry, I just gotta say it: What the heck are you guys talking about? Who is Heidita? and What is cogu? And what is the purpose of this forum? And who pays for SpanishDict? thank you - storch, Nov 7, 2013
11
votes

I just picked the answer with the lowest income. Maybe they'll think I really need that 50 dollar giftcard grin. Poor guy, studying Spanish with so little to spend, let's make him happy......

updated Jan 27, 2012
posted by 00434ec3
lol, you get my vote for the $50!! - billygoat, Jan 25, 2012
Let me second Billy's vote! ;)) - territurtle, Jan 25, 2012
Ha ha! I want to do the survey, where is it I wonder... - rabbitwho, Jan 25, 2012
So did I, lol. But thats because I don't actually have any lol. Who ever know hehe. - Gregory84, Jan 25, 2012
I think the winner will be chosen by a raffle type draw. Doing the survey messed up my signing-on procedure. - caza, Jan 26, 2012
That's too bad caza, maybe they can do a survey about that...... - 00434ec3, Jan 26, 2012
10
votes

I signed on, saw the survey questionnaire and then my wife called me to dinner. I haven't seen it again but thanks to Billy I won't bother. And, would I be here if I had to pay? Not likely!!!

updated Jan 27, 2012
posted by Yeser007
well, taht would be the upmost irony, people working for free having to pay!!! - 00494d19, Jan 25, 2012
too many things seem very strange to me lately yesser. - billygoat, Jan 25, 2012
I wouldn't be here either. I'm a high school student and I found this site when I was looking for a dictionary. I would never have used it if it was not free and I think the same goes for many of us. - Jadey7, Jan 25, 2012
I am with you guys... I don't have extra money to pay for learning resources. I love this site, but I just wouldn't (and couldn't) do it. - NikkiLR, Jan 26, 2012
9
votes

Hello everyone. We just added a "I would prefer not to say option" for the income question. Rest assured, the forum and currently available reference materials will remain free in the future.


Most importantly, thank you for all the feedback! It is invaluable as we plan how to improve our website and help more people learn Spanish and English.

updated Jan 29, 2012
posted by StuartSD
Thank you for listening! I will now complete the survey. - billygoat, Jan 27, 2012
I would do it, but it never came for me... - NikkiLR, Jan 27, 2012
Thank god one of y'all came and thanks for easing everyone's mind. We appreciate all y'all do to keep this site running smooth and enjoyable. =] - DJ_Huero, Jan 27, 2012
Thanks for telling us Stuart. I had no problem with the questions, I felt the whole idea was to help admin know what people want out of the site.. Hopefully it will improve even more! - annierats, Jan 27, 2012
9
votes

Look, you are all being silly. billygoat (I mention you because you started this) I expected a little more thought out of you. You're very smart and usually have good posts but I really think you and the other members are over-reacting.

This survey is simply a "tell us how we're doing" survey. I worked in for a survey company before and statistics are A.L.W.A.Y.S. part of the survey. It organizes it, if not helps get a better view point in many ways. My guess about the household income would be maybe they're trying to assure that they are pricing things affordable so they don't lose members. Span¡shD!ct has always been very caring and wallet-conscious of it's members, hints why the best online resource is free and I'm sure it will remain free.

I think Span¡shD!ct is offering some extremely good marketing ideas with the "ad-free version" of the site. It's been complained about before that people don't like the ads, but hey someone has to pay the bills to keep this community's doors open. If the ads bug you, you now would have a way to get rid of them.

I don't think this will become a pay site, but I do think in order to keep it running (this coming from a business point of view) they will need to try and develop some subtle and painless revenue works. As well y'all should not be so quick take everything to heart, especially when you're asked a generalized statistical question in a study.

Please do not bother me if you're insulted, unless you read everything I wrote.

updated Jan 27, 2012
edited by DJ_Huero
posted by DJ_Huero
Amen. - territurtle, Jan 26, 2012
Well, DJ, you are a good guy, but in this case I think yours is certainly an amazingly naive vision. It shows that you have not been around in a while. - cogumela, Jan 26, 2012
I am not insulted either, by the way, but well: "tell us how we're doing"--> hehehe! - cogumela, Jan 26, 2012
Well, I'm on the site everyday just FYI Laura, I only choose not to post because I haven't had much to say and planning my wedding has kept me busy like a madman. I've only seen a sharp increase in useless questions recently, no other trend. =] - DJ_Huero, Jan 26, 2012
With the questions asked, they're are clearly looking for ideas on how to improve and take this site in a improved direction. They are asking members permission/ ideas on how they can pay the bills without upsetting them and instead they get... - DJ_Huero, Jan 26, 2012
...anger and no help in return. How can they do anything for this site if people gripe instead of give? - DJ_Huero, Jan 26, 2012
In realidad, no me moletan muchos los anuncios. Sé por qué ellos son necesarios. - Xocoyote, Jan 26, 2012
I agree, DJ, they want to know what age etc to make it more specific. It's to help, not to hinder. I had no problem with filling in the survey, I hoped to help, in fact. - annierats, Jan 26, 2012
Yea, I would love the gift card, B U T, I'm just happy they were interested in my opinion. =] - DJ_Huero, Jan 26, 2012
DJ-Huero? They anger and no help in return---> Sorry? - cogumela, Jan 26, 2012
Three threads on feedback, and the users of this site answered massively. Most of the suggestions (really appropriate, btw) have been just ignored. - cogumela, Jan 26, 2012
I'm not looking for an apology Laura, and I consider you a good friend of mine. I'm just asking people to look at this from the developers point of view. They need our help, and it seems people would rather conspire against and get upset with them. =\ - DJ_Huero, Jan 26, 2012
Who need our help are moderators, not really the creators, who are duly paid for a work which has little to do with what happens on the forum every day. The creators of the site are not really in contact with the users. Mods are! - cogumela, Jan 26, 2012
So I'm willing to give all the human help I am able to for some people here. Now, economic? Not a penny! - cogumela, Jan 26, 2012
Cogumela... exactly! :D - NikkiLR, Jan 26, 2012
I'm agree, Moderators should be put on some sort of pay... technically they are staff appointed to watch over our great community here. =] - DJ_Huero, Jan 26, 2012
9
votes

Hm. I take surveys with certain regularity, so the anonymous question about income range didn't strike me as odd. But two questions about a specific monthly fee did shake me up a bit. Of course, there's only one answer for that: No.

I feel that I put enough effort into this Forum (let alone people like Heidi, Cogumela, and other harder-working and more serious contributors than myself) as it is, without also being threatened with having to pay.

Yes, I know running something like this is expensive. So you have advertisement, and heck, you can take donations, like Wikipedia. But you certainly won't be seeing me on a paid version of SD (well, unless the one getting paid - and well - happens to be me! )

updated Jan 27, 2012
posted by Gekkosan
I think the moderators should be paid, Gekkosan, without them, where would we be? Down the drain! - annierats, Jan 26, 2012
I have not even yet figured out why Gekkosan is here (as a native Spanish speaker who writes better English than I can)- but it reminds me that it is precisely the people who need this site the least that provide the most help.... - Stadt, Jan 26, 2012
....and would have the least reason to stay if a fee were added. - Stadt, Jan 26, 2012
@stadt, The very fee could be used to pay some of them a bit. I think that would be reasonable. - annierats, Jan 26, 2012
But how do you decide who pays and who gets paid, most of us in the middle try to help those at lower levels and get help from those at higher levels. That is what is great about this site- we exchange help. - Stadt, Jan 26, 2012
9
votes

Heidi: What I find amazing is that there are three threads of feedback on the site and hundreds of letters, I suppose, and only very few things have been amended.

I second this.

Heidi: to get a person back who actually knows about Spanish grammar like nobody. I think that is much more important. This forum cannot exist if it does not have proficient speakers

And this.

Billy: What are they on?

And this.

updated Jan 27, 2012
posted by cogumela
The thing is I really wanted to give them feedback. Honest feedback to improve the site. I can't understand what route this site seems to be going down. Without the few native Spanish speakers we have - Spanishdict is nothing! - billygoat, Jan 25, 2012
Precisely, the only reason to be here is the availability of direct feedback from native speakers. - Stadt, Jan 26, 2012
9
votes

I thought the questions were very appropriate, especially since I have been lobbying forever (several months) for ad-free subscriptions.

I did not know the "household income" question was mandatory, but if so, making it mandatory is in exceedingly poor taste.

I think it essential for them to keep the bulk of their content free, as other sites only keep mostly baby learner stuff and static content free. To me it seems essential that they keep an enormous amount of high-quality, exceedingly useful, and constantly (at least daily) updated content free. Such content would keep them in the number uno position vis-à-vis the other language learning sites.

Heidita is a driving force for most of what I like about SD, but there was no place to acknowledge her (**or ** others in the survey). They could have included a general "comments" field.

Also, I hope the next time I log in it will know I already took the survey and I don't have to keep closing the dang window a thousand times.

updated Jan 27, 2012
posted by territurtle
thank you terri, very thoughtful:) - 00494d19, Jan 25, 2012
For me, the forum and the reference articles created by people on the forum IS Spanishdict. - billygoat, Jan 25, 2012
Exactly, Billygoat, and for them to make the Reference Articles and other user-created material part of a paid subscription would be unforgivable in my mind!!! - territurtle, Jan 25, 2012
I've seen that done too many times with "open source" software. You work hard for several years to help make a piece of software usable for everyone, and then after you've achieved the goal, you log in to find they want *you* to pay $1,700 for *your own* - territurtle, Jan 25, 2012
intellectual property!! Just happened to me again last week. :( - territurtle, Jan 25, 2012
Yeah but look what happened with open office / libre office. Who won in the end there? - rabbitwho, Jan 25, 2012
Libre office won because the programmers up and left. I guess it's different if you're working directly for the company vs. if you're a community member - rabbitwho, Jan 25, 2012
9
votes

I am really surprised to hear that such a personal question would be included in feedback about a popular and well-loved Language site...even more so.... prevent people from progressing to the next question in the survey! Our question to the survey designers ..What is the relevance of this question to using SpanishDict and why is answering this question critical to continuing with the survey?

After all, the survey should include an option that says:'' I prefer not to say'' like many online surveys Many people consider such matters too personal to reveal to people outside the family and I respect their decision so should the people conducting the survey!

Like Billy and i suspect many others I prefer to answer survey questions honestly, but ones such as these either encourage people to lie/make up something or discontinue the survey which rather defeats the idea of such a survey!...The results could be totally worthless and not truly representative of what people really receive!

updated Jan 27, 2012
edited by FELIZ77
posted by FELIZ77
I agree Felix. I was happy to provide all sorts of feedback, but not personal income! - billygoat, Jan 25, 2012
Yes, I understand Billy and respect your decision It is a pity that the people designing the survey could not! - FELIZ77, Jan 25, 2012
I suspect it was possibly an *oversight* on the part of an amateur form designer. - territurtle, Jan 25, 2012
or a lack of sensitivity in recognising that people might feel reticent in talking about such matters! - FELIZ77, Jan 25, 2012
I lied about my income. If we could get everyone to put the same income, they would have to discredit this answer. That's it --- we are all millionaires. - CaliforniaDreamer, Jan 26, 2012
Why are y'all so ashamed of what you make? It's an extremely generalized statistic question! Seriously Feliz, you're smarter than this brother. - DJ_Huero, Jan 26, 2012
8
votes

Looks to me like management made a HUGE mistake in not consulting their loyal fans firstquestion

updated Jan 27, 2012
posted by territurtle
that's always the problem with management, everywhere, anywhere.... - 00434ec3, Jan 25, 2012
Reminds me of the management and growing mushrooms joke :) - ian-hill, Jan 26, 2012
I haven't heard that joke, Ian? - territurtle, Jan 27, 2012
7
votes

I would vote for a proposed Tip Jar, provided it were to be split amongst correctors and moderators! smile

alt text

I would even put some twenties in it once in a while if I knew it was going to the correctors!!! smile

updated Jan 27, 2012
posted by EL_MAG0
Now there's an ***outstanding*** idea!! - territurtle, Jan 26, 2012
Hear, hear! - ajaks, Jan 26, 2012
I sometimes don't even answer game threads because I understand the work involved. I have corrected a couple of posts myself. Unless I have spent some time doing my homework, I don't even feel worthy of answering to those threads. Truth be told. :) - EL_MAG0, Jan 26, 2012
Yes, with coins, not badges! - annierats, Jan 26, 2012
7
votes

Mi6 said:Last night I had a dream. It was not about the money! It was how many points we earned last year . That would be a important question for SD-members!

That cracked me up! Because if you asked me how much I made last year, I'd have to go check my tax return, but if you told me how many points I earned last year, (albeit a very small amount) I could tell you in a second! Too funny!

Anyway, I was going to say that I was really disappointed how the whole survey did seem geared towards making more money on the site and not about helping the users of the site. I didn't get the feeling that it was about how they could improve my experience, but how they could get more out of me. Really I felt like I was being asked, "What do you like best about this site so we can charge you for it?"

My heart goes out to the hard-working providers of Spanish-Dict who want to see some more income for their work. I haven't been here as long, so I don't know the whole story, but I would think it somewhat reasonable if they wanted to see a little more income from those who would be willing to pay. I personally wouldn't pay for less ads or if they wanted a more personalized website, because they don't bother me, but I can understand why some might. I'm really surprised that some of the moderators don't seem to get any compensation for their input (if I'm reading all the comments correctly) So I would hope that some of that extra income would make it into their pockets. For that, I think I could stand to contribute to an ad-free page.

What I don't agree with is making some games and videos only available for members, as the survey suggested. That idea doesn't seem to harmonize with the spirit of the site which from the beginning boasted that E.V.E.R.Y.T.H.I.N.G. is free, and it will anger me a bit to watch Paralee say at the end of every video that everything at SpanishDict.com is free, when it's not anymore. The survey also seemed to suggest that other activities may be limited to only paying members. The one thing that mainly turned me to this site over others was not fighting for attention to one of my questions, so when they ask, would you pay to have priority questions (or something to that effect) it makes me feel like all they care about it money, and I don't even want to contribute to a site like that.

updated Jan 27, 2012
edited by mandamagoo
posted by mandamagoo
Let's admit it. Who is going to pay for materials full of mistakes? The creators of this site don't seem to be aware that people here learn a lot from other people. - cogumela, Jan 26, 2012
How can I pay for the English materials of this site? I could consider paying to the people from whom I learn... !!! - cogumela, Jan 26, 2012
Excellent post mandamagoo. I reiterate what Cogumela says above too. I wouldn't pay for material full of holes and anomalies. Spanishdict, to me, is all about the people on the forum. That is where I receive all my help and encouragement. - billygoat, Jan 26, 2012
If that goes, then Spanishdict will be just like every other run of the mill Spanish learning website. - billygoat, Jan 26, 2012
I totally agree! - mandamagoo, Jan 26, 2012
Perfect put, Billygoat. - territurtle, Jan 26, 2012
7
votes

I don't really know, but thank you for the heads up! Now I know, not to be part of the survey!

updated Jan 27, 2012
posted by farallon7
no problem. I was disappointed because I had put a great deal of thought into my previous answers - billygoat, Jan 25, 2012
I can only imagine! Been there manytimes myself! - farallon7, Jan 25, 2012
7
votes

I did answer the survey, and I must admit put my household income in without even thinking about it. It seems to be a pretty standard question on consumer surveys. I was pretty well guessing as it is in dollars and I didn't do any maths, just guessed.

I wouldn't pay for an ad free site, and as I am already paying for a language course which gives me a qualification I wouldn't pay for extras either. Maybe if this was my only source of learning materials I would, but I do think the most important thing about the site is the forum and the people on it.

updated Jan 26, 2012
posted by MaryMcc
I doubt you would find many people who would disagree with you on what we value most!!! :-)) - territurtle, Jan 26, 2012
Thank you Mary, you said it. it's "a pretty standard question on consumer surveys". - DJ_Huero, Jan 26, 2012
6
votes

As I'm ashamed of how little I manage to earn I was quite happy to fill in some dollars, it sounded much better than the truth.. It is a common enough question, and not connected to the inland Revenue.

Addicts, be warned, there is no option for the number of weekly visits you make above 20+...

I do resent always being asked my sex and age ..It is very rude!

updated Jan 27, 2012
edited by annierats
posted by annierats
:) - cogumela, Jan 26, 2012