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Microsoft arrogance

Microsoft arrogance

5
votes

I want to have a moan.

My laptop packed up.

I bought another one and replaced the hard drive with the one from my defective laptop.

That way I did not have to "re-build" everything.

A few days later Microsoft "plonked" a message on my desktop saying:

"This copy of Windows is not genuine" !!!!

What the H*** has it got to do with them?

Microshaft is nothing now but a "money making machine"

4108 views
updated Jun 6, 2011
edited by ian-hill
posted by ian-hill
Well, did they prevent you from using it? - Sabor, May 9, 2011
Uh oh... lol, you're about to get an international cafe message from Mariana or Heidi any moment now... rofl! ;-P - DJ_Huero, May 9, 2011
You might be able to correct that by registering it - if you have the id# from the original purchase; moosoft is just refusing to supply fixes - Lector_Constante, May 9, 2011
@sabor - no not yet but they also removed the picture I had behind my desktop. What right do they ahve to do that? I paid for this OS A N D the one on the new laptop. - ian-hill, May 9, 2011
@Lector - but why - I paid for it? - ian-hill, May 9, 2011
So MS can see when I put another drive intoa new machine. I am P**** off ! - ian-hill, May 9, 2011
I think they can also see when you reformat your hard drive and reinstall. - lorenzo9, May 9, 2011
If you allow them, it asks for your permission. Jeje, fine print is a female dog. ;-P - DJ_Huero, May 9, 2011
Moosoft cannot see anything unless you are online - if you have set up to do automatic updates, it will see everything ... it associates the OS with a machine, and a license id - Lector_Constante, May 9, 2011
If I am not on-line what use is the computer? - ian-hill, May 9, 2011
On Dell computers with factory installed Windows, the product code is on the computer case, not on the CD or CD packaging.. - pesta, May 9, 2011
I know but MS will not allow me to "activate" that Vista OS on the new PC. - ian-hill, Jun 6, 2011

16 Answers

5
votes

alt text

Sorry you're having such trouble, Ian. Sometimes computers are such a nightmare mad.

updated May 10, 2011
posted by --Jen--
3
votes

This is why I am a big fan of Apple. Great products and terrific customer service. Once you go Mac you'll never go back wink

updated May 11, 2011
posted by LaBurra
Naaahh... same flaws, just different ways to present them. ;-) Compatibility issues on Mac are exhausting. - DJ_Huero, May 9, 2011
Isn't the new Mac OS just a Linux shell? - lorenzo9, May 9, 2011
No way! You mean those copied another operating system? (tongue in cheek joke) ;-P - DJ_Huero, May 9, 2011
The Mac OS X is a variant of Unix. Linux is also a varian of Unix. But OS X is not a Linux shell (like, say, Ubuntu). In any event, I have no compatibility issued with the Mac - not a single one. And I work on IT! - Gekkosan, May 11, 2011
3
votes

Another moan.

One can back-up anything - EXCEPT the complete C drive.

WHY?

So that people can't copy the OS.

But MS could solve that problem very easily if they wanted too.

Just by adding a code number to the "bootup" program that starts whenever you power up.

But they would rather cost us all billions of $s buying new op systems and wasting millions of hours rebuilding computers when the C drive crashes.

updated May 9, 2011
posted by ian-hill
Well, if it helps, I can crack one for you. Lol, I'm quite good with tasks of such. - DJ_Huero, May 9, 2011
And there are ways to back up the C drive, you just have to know how, and for sure know what you're doing... if not you can corrupt or crash it. =\ - DJ_Huero, May 9, 2011
Who me!? I am a law abiding citizen. Would never dream of doing such a thing. - ian-hill, May 9, 2011
But I would like the option of choosing which hardrive I load the OS from. Then I could choose the one I like best. - ian-hill, May 9, 2011
Jeje... you don't have to do anything... I would. You just click some buttons as I'll instruct you and víola. ;-P - DJ_Huero, May 9, 2011
And techniqually, I could do it fo you from my house if I wanted to... remote access... bout to get really techniqual here.=) - DJ_Huero, May 9, 2011
Send me a PM DJ - ian-hill, May 9, 2011
Not true. If you have another hard drive/an external drive or (with enough space) another partition on your only hard drive, you can backup the "c" partition. - samdie, May 9, 2011
No you can't - not using MS back-up options at least. And if it is an external drive you can't "boot" from it. - ian-hill, May 9, 2011
2
votes

I'm not a Microsoft fan, but if you call Microsoft Support, you will probably be able to re-register Windows if you explain the situation. To avoid piracy, what they do is to get information about your computer architecture and save that somewhere along with the registration info. To them, a copy of your windows have been installed in a new computer, but they don't know that the old one is not actually running. Same situation may happen if you replace your hard drive and reinstall Windows. You will also have to contact Microsoft Support to re-register it. You own the licence, so you shouldn't have any problem fixing this.

updated May 11, 2011
posted by 00e657d4
Calling MS and getting an answer is an ART form not a practical thing to do. - ian-hill, May 9, 2011
Why on earth woudl they believe me anyway? - ian-hill, May 9, 2011
They can see it a ligit OS - that should be enough for them to get off my back. - ian-hill, May 9, 2011
An hour or so ago I got another message from them asking to "activate" my Windows VIsta or call DEll for a solution to the problem. - ian-hill, May 9, 2011
Dell might be more responsive than MS. - pesta, May 9, 2011
hmm. I've reactivated Windows from an automaticic site without talking to anyone. - 0074b507, May 9, 2011
Well I can't :) - ian-hill, May 9, 2011
I reactivated mine from some auto site. Been so long I don;t remember how. I think I just followed the directions for verifying or authenticating. It can be done. Sorry I don't remember how. - dc-alien-z, May 9, 2011
Oh, I see I have more or less duplicated your answer. - webdunce, May 11, 2011
1
vote

Ian I am genuinely sorry to hear of your recent experiences with your Microsoft harddrive.

Yes, Microsoft are probably well known for jealously guarding their products to the point of obsession They like to make money from every possible thing they can and the fact that you may have paid for something and wanted to reuse it again which is a common sense approach these days when money is tight does not compute with them...if you pardon the pun.

I remember trying to use an XP operating system disc in another computer that belonged to me after my previous computer had died on me ...It was using the genuine XP disc that I obtained when I bought my computer at the end of my university course at a reduced price.The computer did not recognise it as genuine despite having the correct 5 series code so I rang up MS who told me that I could not use it on another computer talk about stinginess!

Like you say, what does it have to do with them when the disc is genuine?

updated May 9, 2011
edited by FELIZ77
posted by FELIZ77
1
vote

This why Microsoft is always in court over compatability issues. The problem is so pervasive that Microsoft programs are not compatable with other Microsoft programs and OSs. They are basically running a monopoly although monopolies are supposedly illegal. I feel for you, mate.

updated May 9, 2011
posted by 005faa61
You mean a big corporate giant would force it's clients to pay for upgrades? Never... (another tongue in cheek joke jeje) - DJ_Huero, May 9, 2011
Actually, the finances of the company and the founders are based almost entirely on a federal court decision that exempted them from laws forbidding companies from knowingly selling defective products and charging for fixes. - lorenzo9, May 9, 2011
Well, that's how they get around it. It's not faulty... so they aren't fixing anything, just making it better (upgrading it). Basically, the old stuff just won't work with the new... - DJ_Huero, May 9, 2011
...but you need the new to keep up with everyone. SO, there you have it, a legal monopoly. ;-) - DJ_Huero, May 9, 2011
It's not that it wouldn´t work with the new, it didn't work in the first place. DOS and Windows were horribly buggy, and the "upgrades" always came with new "features" and new bugs. - lorenzo9, May 9, 2011
Ehhh... I don't know about that. Maybe Windows Vista (a total nightmare with constant issues), but XP worked fine, just not on the newer computers. I have Windows 7 and it's a charm. =) - DJ_Huero, May 9, 2011
I'm talking about earlier versions, like Windows in the 3.1 era and NT around 4.0--earlier they were worse. I thought DOS was a big giveaway. - lorenzo9, May 9, 2011
I could bore you to death with how great the Z80 was compared to the 8008 ;) - lorenzo9, May 9, 2011
I came soooo close to getting a z80. I always believed that Zilog had a better architechtecture than Intel However, Intel/Microsoft had the applications. - samdie, May 9, 2011
For the amount of memory they had then, the 6502 was better. - lorenzo9, May 9, 2011
Even IBM had a better OS than MS - is was called PS/2 - but like the fools they were they re-newed the deal with MS when they had the option of not doing so. - ian-hill, May 9, 2011
1
vote

As it was in the beginning, so it shall ever be.

But really, what do you expect from someone who named his company after his wedding night?

updated May 9, 2011
edited by lorenzo9
posted by lorenzo9
Lorenzo - I can actually see them going the way of other such companies. Downhill fast !! - ian-hill, May 9, 2011
Jaja! - DJ_Huero, May 9, 2011
I have to assume that Heidita hasn't seen this post (or missed the pun). I think it's funny but ... - samdie, May 9, 2011
Maybe Heidi knows that Bill Gates named his company a long time before he got married. :) - ian-hill, May 9, 2011
1
vote

One can back-up anything - EXCEPT the complete C drive.

Actually, you can copy anything you want from any part of the drive if you really want to, but the easy way involves not using MS.

updated May 9, 2011
posted by lorenzo9
That maybe true but have you ever tried to copy the entire c: drive? - ian-hill, May 9, 2011
Yes. - lorenzo9, May 9, 2011
When I did MS omitted certain files so that it was impossible to use it as the "boot drive" - ian-hill, May 9, 2011
1
vote

An hour or so ago I got another message from them asking me to "activate" my Windows Vista or call DEll for a solution to the problem.

Why the H*** (I wanted to use a stronger word) should I have to.

I expect the laptop to stop working any minute now.

And just because I removed the drive it came with and the new OS ( 7 ) and replaced it with another perfectly ligit MS OS.

How dare I !!??

updated May 9, 2011
edited by ian-hill
posted by ian-hill
MS is the new Henry Ford - The Model "T" was available in any color as long as it was black. :) - pesta, May 9, 2011
Ian did you have the opportunity with your computer to make Recovery discs? I have found them invlalbale in many cases when things don't appear to work Just in case you buy another PC Toshiba is excellent they provide an inbuilt capacity to create ... - FELIZ77, May 9, 2011
...recovery 2 discs so you can return the computer back to factory condition in the event of a seruious problem and Toshiba UK provide very good over the phone help much better than Dell from my Experience :) - FELIZ77, May 9, 2011
self-correction: invaluable - FELIZ77, May 9, 2011
0
votes

I am sorry you have had this experience. I have literally 'cloned' hundreds of primary hard disks onto other disks, and into other computers using every version of Windows there is. Your first problem could have been solved with a phone call, but that's beside the point now. Anytime there is a 'major' change in hardware (system board, hard disk, processor) you will have to revalidate your copy of Windows, and this is nothing unusual. Everytime I've upgraded my hard drives I've had to call Adobe to reactive my Photoshop, call Microsoft for my Windows and several other software packages I use. As much as it sucks, it's one way that companies try to stem the tide of ripped off software. I develop software, I just might be biased though tongue wink

updated May 11, 2011
posted by Jack-OBrien
Jack - I have bought every MS OS from day 1 of the PC (I think the 1st one was called 3.11) - ian-hill, May 9, 2011
Most of the time I did not want or need the latest one - especially the pile of rubbish called Vista. - ian-hill, May 9, 2011
I didn't mean to insinuate that you didn't buy your copies. Some of these problems are avoidable if you understand what's going on. - Jack-OBrien, May 9, 2011
I probably shouldn't have posted. - Jack-OBrien, May 9, 2011
No offence taken Jack - I have also written software and like to get paid for it. - ian-hill, May 9, 2011
But, the 'arrogance' is an understatement, something very prevalent these days. - Jack-OBrien, May 9, 2011
I know MS don't want be to swap drives as I have done - because they sold the OS to Dell for peannuts and want me to buy another one full price! - ian-hill, May 11, 2011
0
votes

It's not a Microsoft thing. I tried to reinstall my kid's MacBook Pro OS from her sister's MacBook Pro OS install disks. I got a message saying I couldn't do it. Software piracy is so rampant that companies have to go to great lengths to prevent it, as inconvenient as it is for legitimate users. Otherwise no one would bother to write the software, since they wouldn't get paid for it.

Unless they were complete loonies and worked on the Linux projects. grin'

Seriously, Windows 7 allows you to clone the entire C: drive. I've restored my wife's machine that way a couple of times. There is 3rd party software available to do it for older OS's.

As far as being arrogant, Intuit (Quicken, Quickbooks, Turbotax) is the worst. They purposely write their code so that features "expire" as the software that you paid for ages, so that the features you paid for no longer function, forcing you to pay for an "upgrade".

updated May 11, 2011
edited by KevinB
posted by KevinB
I thought Quicken was one of the best behaved programs available. I used it a lot but that computer was stolen - ian-hill, May 11, 2011
and I haven't been able to find the program since - only an "on-line" version. MS tried to buy Intuit, for $1.5b but were turned down. :) - ian-hill, May 11, 2011
It was, years ago. So was QuickBooks. We had to upgrade from 2001 to 2010 when we went to 64-bit Win7. - KevinB, May 11, 2011
0
votes

M$ has your OS registered to the other computer...they make a code based on several key hardware components' IDs, including the harddrive, cpu and motherboard...the motherboard and cpu are now different so M$ thinks you are pirating its OS (put a copy on another computer).

A phone call to M$ customer service might get it cleared up for you...I seem to recall you being able to replace major components of your PC a limited number of times or something...but maybe there are provisos to that (or maybe I am remembering incorrectly).

updated May 11, 2011
posted by webdunce
Thanks for the suggestion WEb - but I "know" Ms will not allow me to swap this drive as I have done. - ian-hill, May 11, 2011
I see I am actually just rehashing at least 2 other answers...sorry. - webdunce, May 11, 2011
The reason is that MS sold the OS licence to Dell for "peanuts" and want me to buy another one full price. - ian-hill, May 11, 2011
0
votes

A Colombian friend bought a new HP laptop, from an authorized store. It was pre-loaded with XP Professional. A couple months into using it, she started to receive the same 'not genuine' message. She can work around it, but we've discovered that some software (for example anti-virus) won't install because of that message. She does not have the license key. Any thoughts or help on how to resolve this? Of course, it's XP Pro in Spanish Thanks,

updated May 11, 2011
posted by nike907
No sorry - I have a similar problem. I long for the day when the OS is burnt into the processor chip. (some hope) ! - ian-hill, May 10, 2011
If it's a genuine copy, you should have an XP sticker with the registry key attached to the computer. Call Microsoft and register it again. It's an automated process. I've done it. - 00d312f5, May 11, 2011
0
votes

I don't want to go on about this Microsoft Arrogance too much but....

Now some of my downloaded programs don't work.

For example the PDF readers I have.

It can only be Microsoft doing that.

updated May 11, 2011
posted by ian-hill
0
votes

Now MS wants me to "activate" Windows Vista, by entering a Product Code.

So I took out the CD that came with the Windows Vista OS for my old Dell computer but ........

nowhere is the Product Code that MS wants shown.

Why not? - it is a legal OS.

What a rip-off!

updated May 9, 2011
posted by ian-hill
On Dell computers with factory installed Windows, the product code is on the computer case. Yes, I have a Dell desktop from 2003... - pesta, May 9, 2011
But my Dell is in the repair shop. I am not too sure it would be "activated" even if I did have the product code. - ian-hill, May 9, 2011