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The importance of "please" and "thank you"

The importance of "please" and "thank you"

23
votes

I posted this text on the International Café thread this morning. Heidita recommended I post it here and open the topic for discussion.

I occasionally see a member prepare a detailed response that has clearly required significant effort. Unfortunately, these efforts are not always recognized by a simple “thank you” from the member asking the question.

After working across language cultures for several years, I have come to believe that courtesy is appreciated in every culture. I work with people from areas in Latin America, China, Hong Kong, Korea, India, eastern Europe and the Arab world. I can see that everyone appreciates “please” and “thank you”. I believe the concept of courtesy passes through all cultures.

I believe courtesy is especially important in a forum like this. A quick “gracias” or “thank you” goes a long way toward promoting a friendly environment. To me, this courtesy says more about the character of the member than anything.

In this cross-culture, quick response environment, members can be easily and unintentionally offended or misunderstood by members unaware of cultural differences. I believe routine courteous responses can minimize the impact of these situations.

"Please” and “thank you” can cover a multitude of errors and go far to promote healthy discussion and courteous responses.

3432 views
updated Apr 6, 2011
edited by 0066c384
posted by 0066c384
muchas gracias dogwood:):) - 00494d19, Apr 4, 2011
Couldn't agree more doggie - thank you for posting this. - ian-hill, Apr 4, 2011
íMuy bien dicho, Dogwood! :-) - FELIZ77, Apr 4, 2011
woof woof = ditto. - ian-hill, Apr 4, 2011
lol@Woof woof, Ian :) - FELIZ77, Apr 4, 2011
I agree. Ones manners show the difference between being raised in a home and being raised in a barn - 005faa61, Apr 4, 2011
I have seen what your talking about. Thank you dogwood, will see if this helps. :) - EL_MAG0, Apr 4, 2011
Well said Dogwood,Thanks for posting - pintor, Apr 4, 2011

10 Answers

1
vote

I think the Word of the Day, la manera, touches on this a little. Wikipedia.com says in part, "...manners are the unenforced standards of conduct which demonstrate that a person is proper, polite, and refined....".

I suppose different cultures have what is proper or polite or refined. But the simple action of "please" and "thank you" are universal. Many universal codes of conduct and behavior have been lost. Only those who choose to behave honorably will do so.

I posted this photo on the word of the day but I think it's good to post here as well.

Gracias, for the post and comments!

alt text

updated Apr 6, 2011
edited by bandit51jd
posted by bandit51jd
Excellent bandit! :) - 0066c384, Apr 4, 2011
De nada, dogwood! - bandit51jd, Apr 4, 2011
6
votes

Thank you, Dogwood. And perhaps this is the place to mention that the questioner who has usually worked long and hard on a post deserves a vote every time for having a great question that someone can put a post in. I am amazed sometimes that a Word or Picture of the day will have 20 or so answers and the person posting will only have 8 votes. We should be voting that person up every time when we answer the question. It is a way of thanking them for doing the post. Also, when someone does a post, such as a birthday or a congratulations post, they should vote every person up in that post. This is a great site and I think that we want to be courteous to each other. Thank you everyone!

updated Apr 4, 2011
posted by sanlee
Hum! Sanlee, honestly, I've never understood the votes as a matter of courtesy, I think I have to revise my manners again! - cogumela, Apr 4, 2011
Excellent points, sanlee! :) - 0066c384, Apr 4, 2011
Cogumela, You are always courteous. You do not have to rethink anything :) - sanlee, Apr 4, 2011
Cogu, I think I understand what you mean about the votes but you are always very courteous and Sanlle rightly says :) - FELIZ77, Apr 4, 2011
Thank you, Feliz - sanlee, Apr 4, 2011
6
votes

I'd would say I agree with this post in a 80%.

The remaining 20% is due to the fact that I don't feel the courtesy as something that can easily be judged or measured for adding or not a couple of words.

I take on board what you say, Dogwood, but we all are different, and it's obvious that we write here in different circumstances and for different reasons.

I've already come upon a few good surprises here in the forum and I've promised myself not to judge too soon again.

updated Apr 4, 2011
posted by cogumela
Gracias! :) - 0066c384, Apr 4, 2011
You're always welcome! - cogumela, Apr 4, 2011
Hi Laura :) - EL_MAG0, Apr 4, 2011
5
votes

Dogwood, this is so true and you are right in drawing it to people's attention here! grin Thank you sooo much for doing this wink smile grin

Everyone likes to feel appreciated here and it can be almost heratbreaking for most people to spend alot of time researching information to give someone an accurate /true answer just to be met with no response at all. mad confused rolleyes long face

Even when you can give give a clear, accurate and helpful answer straightaway it is still appropriate for the questioner to show the courtesy and respect of thanking the participants especially when congratulations have been given!

I am amazed when someone asks a question to which I, amongst other, have offered a response and the questioner does not even have the courtesy to show an interest in the answers to give a vote to any or just provide a brief comment to say whether or not we gave them the answer they were looking for.

As far as I am concerned courtesy and respect will always be important wink smile grin

updated Apr 4, 2011
posted by FELIZ77
Thank you! :) - 0066c384, Apr 4, 2011
You are most welcome:) - FELIZ77, Apr 4, 2011
5
votes

Thanks for posting this. I often wonder what has happened to common courtesy in our society.

I find myself using "please" and "thank you," somewhat in excess sometimes, whenever I travel because politeness is universal.

...courtesy says more about the character of the member than anything.

This is so true.

updated Apr 4, 2011
edited by --Mariana--
posted by --Mariana--
Precisely, Mariana. :) - 0066c384, Apr 4, 2011
Good point, Marianne. Excessive politeness can be obnoxious - 005faa61, Apr 4, 2011
3
votes

I am often more surprised, and bothered, by the lack of "pleases" than the lack of thank yous. Not that one is less important than the other, but we do get some rather rude "demands", not even requests....

updated Apr 4, 2011
posted by Gekkosan
Thats the same thing I just reffered to. - EL_MAG0, Apr 4, 2011
Thanks, Gek. I have seen those demands, also. This post was prompted by a "demand" question yesterday. - 0066c384, Apr 4, 2011
2
votes

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updated Apr 4, 2011
posted by aganerd
Very good, aganerd! :) - 0066c384, Apr 4, 2011
2
votes

I find it kind of rude when I read through the questions and I see "translate this" or "proofread this....". I usually don't even like to open those up. Who are you? Everybodys boss? Sorry, had to vent a little. Anyway, dogwood is absolutely correct, in that please and thank you goes a long way. Lets hope those old dogs can learn a new trick wink. Gracias. Amor y paz

updated Apr 4, 2011
posted by EL_MAG0
Thanks, Amor. In the post that prompted this thread, it was a demand that was answered and never recognized. - 0066c384, Apr 4, 2011
No bueno. Unfortunately will see more rudeness, however if anybody at all learns from this thred it was worth posting ;). The rewards of this site outweigh what we must endure. Hasta luego :) - EL_MAG0, Apr 4, 2011
2
votes

So true! And it also should be remembered that in conversation, one should greet the person(s) to whom one is speaking before demanding something from them! This particular discourtesy comes from the U.S. where we expect people to immediately take cognizance of our expectations without so much as a simple "Buenos días, Señora" (and then wonder why we are regarded as rude, demanding bullies). ¡muchas gracias por un buen consejo! sick

updated Apr 4, 2011
posted by Lector_Constante
Good comments, Persistent. Thanks! :) - 0066c384, Apr 4, 2011
1
vote

Gek, Amor, and Persistent have identified the problem that actually prompted this thread. Without identifying the thread specifically, a "demand" question was posted to the forum. A well-respected member of the forum responded to the question with a great response that required considerable effort, but the member asking the question did not recognize the effort or the answer by saying "thank you" or voting.

I just shook my head. It was very rude, so I decided to bring it up on the café page to see if anyone else noticed it.

updated Apr 4, 2011
posted by 0066c384