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Email notification - H E L P ! Problem solved.

Email notification - H E L P ! Problem solved.

2
votes

I am still not being notified about a thread I have indicated I want to be notified about.

Am I the only one?

Update - Problem solved by changing to Gmail - but why I have no idea.

5059 views
updated Jan 31, 2010
edited by ian-hill
posted by ian-hill
changed the category - Issabela, Jan 22, 2010
Gracias Issabela - ian-hill, Jan 22, 2010

26 Answers

1
vote

My problem seems to have corrected itself - after I changed to using a Gmail address.

I finally got a notification today.

Thanks for all your suggestions. grin grin grin

updated Jan 30, 2010
posted by ian-hill
Hoooraaayyyy!!!! :-D - chaparrito, Jan 30, 2010
1
vote

I wish I knew what to say. I'm in no way a hacker or computer guru, just a dabbler. At this point I would suggest giving more details about your browser type, version, etc. Operating system... But that would only be helpful if someone who knows what to do with that info could offer to help.

The suggestion offered by Heidita about trying a different email address is something that I would try if this problem were happening to me. It would narrow down the problem to being with your computer, or your e-mail service.

updated Jan 28, 2010
posted by chaparrito
1
vote

Sorry, Ian I haven't got a clue about this.....would you like to write to Chris directly? may be....

I am not subscribed to any thread. But do what Issa says. To open a new account on gmail or somewhere is little bother and you may get this solved immediately. Actually, you could then use this account only for the forum. I mean, let's try this first...wink

updated Jan 28, 2010
posted by 00494d19
1
vote

Hi webdunce Yes exactly. PMs but no notifications. confused

updated Jan 28, 2010
posted by ian-hill
1
vote

Hi guys

Still no luck.

I don't get "word of the day" notifications either confused confused

updated Jan 28, 2010
posted by ian-hill
Do you have the "Send me the free word of the day email" option checked in your profile? - webdunce, Jan 28, 2010
1
vote

Chaparrito - I got your PM but no email notification.

updated Jan 27, 2010
posted by ian-hill
And a notice about this comment? - chaparrito, Jan 22, 2010
No - sorry to say. - ian-hill, Jan 23, 2010
1
vote

Thanks guys -

I have now created a Gmail account and updated my Spanishdict profile.

Let's hope that works.

updated Jan 27, 2010
edited by ian-hill
posted by ian-hill
1
vote

Hi everyone I changed my email to a Gmail one but still get no notifications. Am I really the only one with this problem?

updated Jan 27, 2010
posted by ian-hill
1
vote

Chaparrito - If Explorer doesn't work we are all in trouble. Still no notification for me. confused

updated Jan 27, 2010
posted by ian-hill
0
votes

Ian said:

Chaparrito - that seems a lot of work. I don't think it is a problem my end.

Yeah, it might be. But I'm just trying to think of what I would do if I were in your shoes, since I know that I'd be pretty irritated. I would spend the 5 to 10 minutes just trying it, just to prove to myself that there is nothing wrong on my side and to give me peace of mind knowing that I'm not crazy! smile

updated Jan 28, 2010
posted by chaparrito
0
votes

Hi webdunce Yes exactly. PMs but no notifications.

Just to be clear, Ian, you are saying you receive email notifications of PMs, right? I ask this because receiving PMs and receiving email notifications of PMs are two different things.

updated Jan 28, 2010
posted by webdunce
0
votes

Ok, I'm sort of grasping at straws here, but I do have another suggestion, Ian.

But first a summary:

  • We already know that you can get some emails from SpanishDict (proof: you get PMs).
  • We also know that the problem is not with your email service (proof: using a different account changed nothing).

So: Create a new user account in SpanishDict, just to test this idea. Then post a question, anything. It could refer to this issue or simply: 'How do you say 'Turn in your homework'?' But whatever it is make sure the box that is labeled "Watch this question (Receive email updates)" is checked before clicking 'Ask Question'.

What I think this will establish: If there is something wrong with your profile which is preventing you from getting notifications, then a new profile should work just fine. If the test is successful it will prove, I think, that something on SpanishDict's side needs to be addressed. If you still don't get notifications, then I'm inclined to think it is something on your end. (I know there is a rule about not duplicating member registration, but I would hope that considering the problems you have been dealing with that Admin would work with you on this.)

updated Jan 27, 2010
posted by chaparrito
Chaparrito - that seems a lot of work. I don't think it is a problem my end. - ian-hill, Jan 27, 2010
0
votes

Ian, after changing your email in your profile, do you still get PM notifications but no thread response notifications?

updated Jan 25, 2010
posted by webdunce
0
votes

test response 2

updated Jan 25, 2010
posted by webdunce
0
votes

test response (for me, I'm fooling with my profile)

updated Jan 25, 2010
posted by webdunce
test comment - webdunce, Jan 25, 2010
test comment 2 - webdunce, Jan 25, 2010